Making it easy for Merchants to Give account accessAgencies/Tech Partners
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Derek Booth
Caleb, Derek, and Robbie talked through this in depth August 29th. We want to Make it easy for merchants to add their agencies or technology partner account managers/employees to get access to their account. We also want to make it so when an agency or tech partner is given this access they can easily set team member permissions for each of these accounts and what they get access to. It makes it much more scalable and easier for agencies to be able to operate in these accounts. On the backend, we want to make sure the merchant can also remove permissions if they leave a specific agency or tech partner that was managing their account!
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Derek Booth
Any update on this one Robbie?
Caleb Poley
This will be instrumental for scaling agency partnerships in V4. Easy accessibility into accounts for agencies that are managing multiple merchants in V4.
It's unavoidable that merchants will decide to terminate agency relationships and there's nothing we can do on our end to prevent that. So my thought process to protect Justuno from any compliance or privacy concerns is simply incorporate messaging that alerts the merchant upfront that it's there responsibility to separate their Justuno account from the agency if/when they decide to move on. A simple add and removal process of agencies on the merchant accnt would support this as well.